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Churn Management for the Masses using ScoreFast™

Churn Management for the Masses using ScoreFast™

by Mudit Chandra | May 10, 2016 | Blog, Blog, Contact Center, Insurance

There are broadly three ways for a business to grow and defend its current revenue stream: by acquiring new customers, by cross or up-selling to existing customers, and by improving customer retention. All three have a cost associated with them and the businesses are interested in the ROI on their investments.

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