ScoreData Corporation is pleased to offer Avaya customers 3 months of ScoreFast license at no charge for Agent Ranking based on trailing six months of data. This will be extremely useful as you build your caller agent mapping solutions.
ScoreData Corporation today announced that it has been selected to join the New York-based consulting network, The O Alliance, as a Technology Platform Affiliate.
Caralta Corporation is now ScoreData Corporation
Customer Segmentation is the process to divide the customers into different groups where members of same group have some similarity in characteristics like buying behavior, profiles, value to company etc. At the same time having significant difference from member of different segment or clusters.