ScoreFast™ for HealthCare Industry
ScoreFast™ helps the healthcare services industry to analyze multiple streams of healthcare datasets, and enables them to offer the best quality healthcare services at optimal cost, and to identify new customers and retain existing customers. These insights lead to favourable customer experience outcomes, and significantly improved business performance of the healthcare service and insurance providers.Industry Challenges
Healthcare Services
Increasing cost of healthcare services affecting the patients as well as providers of healthcare services, and growing complexity of data coming from multiple streams with data quality and completeness issues
Customer Engagement
Continued low level of healthcare customers’ satisfaction, and increasing focus on data privacy aspects
ScoreFast™ Solutions
The predictive analytics solutions offered by ScoreData for the healthcare services industry include healthcare services analytics and customer analytics.
Healthcare Services Analytics
ScoreFast™ enables the healthcare providers to provide the best services at optimal cost and profitability level.
- Healthcare call centre KPI improvements
- Patient care analytics
- Healthcare devices cost reduction
Customer Analytics
Analyze the evolving healthcare customer profiles to understand their needs, enabling you to serve them better.
- Healthcare customer acquisition and attrition
- Propensity to pay for new healthcare service offering
- Cross sell/ up sell healthcare products
ScoreFast™ Solutions
The predictive analytics solutions offered by ScoreData for the healthcare services industry include healthcare services analytics and customer analytics.
Healthcare Services Analytics
ScoreFast™ enables the healthcare providers to provide the best services at optimal cost and profitability level.
- Healthcare call centre KPI improvements
- Patient care analytics
- Healthcare devices cost reduction
Customer Analytics
Analyze the evolving healthcare customer profiles to understand their needs, enabling you to serve them better.
- Healthcare customer acquisition and attrition
- Propensity to pay for new healthcare service offering
- Cross sell/ up sell healthcare products
Our Approach
Data ingestion
ScoreFast™ enables efficient ingestion of a wide variety of healthcare data, including customer data including customer behaviors and preferences, agents data, claims and cost data, patients and nursing care data, pharmaceutical data, clinical data, devices data, and distribution agencies data.
Algorithm selection and deployment
Based on the modeling objective (healthcare services metrics improvements, agent empowerment, etc), ScoreFast™ sorts through a variety of algorithms and selects the best one through an iterative comparison process. For example, a patient care analytics problem requires building a model to accurately predict the length of stay in the hospital, and the propensity for readmission
Model management and updates
Healthcare analytics models need to be monitored for performance and updated routinely. ScoreFast™ tracks the model performance over time, and can automatically retrain a model when a degradation in performance is detected. For example, healthcare customer acquisition models need to be updated over time, to reflect the evolving needs of the customers.
Our Approach
Data ingestion
ScoreFast™ enables efficient ingestion of a wide variety of healthcare data, including customer data including customer behaviors and preferences, agents data, claims and cost data, patients and nursing care data, pharmaceutical data, clinical data, devices data, and distribution agencies data.
Algorithm selection and deployment
Based on the modeling objective (healthcare services metrics improvements, agent empowerment, etc), ScoreFast™ sorts through a variety of algorithms and selects the best one through an iterative comparison process. For example, a patient care analytics problem requires building a model to accurately predict the length of stay in the hospital, and the propensity for readmission
Model management and updates
Healthcare analytics models need to be monitored for performance and updated routinely. ScoreFast™ tracks the model performance over time, and can automatically retrain a model when a degradation in performance is detected. For example, healthcare customer acquisition models need to be updated over time, to reflect the evolving needs of the customers.