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Superior customer engagementwith dynamic machine learning

Customer engagement, experiences and relationships

 

See us at The Avaya Engage Conference, New Orleans, Jan 29-31, 2018!

 

We are Hiring!

Customer Successes

CHURN PREDICTION FOR MAJOR US TELECOM CARRIER

  • Early identification of at-risk consumers
  • Churn factors and testing

BENEFIT: Reduced churn by 7% in 6 months

Customer Recommendations for Large US Retailer

  • Millions of consumers clustered
  • Products classified and recommendation tables created

BENEFITS: Realtime, responsive recommendations delivering substantial improvement over legacy methods

CROSS-SELL APPLICATION FOR BANKING

  • Implemented multiple predictive models and clustering to cross-sell high profit LAP (loan against property) to current clients

BENEFIT: Cross-sell grew 3% (200% increase) of 2.5M accounts in 6 months.

ScoreData Technology

DATA TO INSIGHTS MANAGEMENT

  • Upload and visualize data to produce your data quality score
  • Enrich data signals with 3rd-party public or private data sets
  • Build, run models and then extract insights

COLLABORATE & MANAGE MODELS

  • Enterprise grade machine learning platform for auto-updating
  • Shareable models across organization

 

 

SUPERFAST IN-MEMORY ALGORITHMS, INSTANT DEPLOYMENT

  • ScoreFast’s Self-Learning Predictive Analytics SaaS platform identifies the best algorithms and scores instantly

 

Superior Promise to Pay with Predictive Analytics at the Intelligent Customer Engagement Center

A Customer Engagement center is a central point from which all customer contacts, including voice calls, chat, email, social media, faxes, letters, etc., of an enterprise are managed. According to the Head of a leading BPO that handles 9 percent of the world’s contact center traffic,...

ScoreData Launches ScoreFast 2.0 for Engagement Centers at The Avaya Engage Conference

SaaS and On-Prem CC solutions facilitate pre-packaged prediction models and one-click deployment Palo Alto, Calif. - January 30, 2018 - ScoreData today announced the launch of ScoreFast 2.0 for Engagement Centers. ScoreFast 2.0 will be demonstrated at the Avaya (NYSE: AVYA) Engage User...

Avaya Announces A.I.Connect Initiative to Boost Ecosystem of Artificial Intelligence Technologies for Enterprise Communications

  A company-led initiative that brings together vendors and options to deliver AI capabilities into the contact center and unified communication industry Santa Clara, Calif. – October 31, 2017 – Avaya today announced a new focus with leading technology partners centered on speeding the...

ScoreData Corporation Announces Completion of Series Seed Financing

Palo Alto, CA 94306 Global Investor Group Expands Company’s Reach and Traction PALO ALTO, October 4, 2017 – ScoreData corporation announced today the completion of its Series Seed round of financing. Participating in the round were the following angel funds: 500Startups Silicon Valley,...

Market Basket Analysis: Medical Equipment Sales

In today's Predictive Analytics-driven era of empowering decision makers, businesses find that those who have the most up-to-date relevant customer-specific information at their finger-tips are better able to serve their customer's needs. If Managers can see an up to the minute profile...

ScoreData Mission

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Compile the most accurate scores for the world’s consumers using internal and external data signals

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Predict consumer behavior in specific, repeatable business situations

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Help businesses strengthen consumer relationships by anticipating issues and recommending relevant offers